Data Management

This page provides information and guidance on how to request the deletion of your personal data from our database. We are committed to protecting your privacy and complying with applicable data protection laws. However, please note that data recorded on blockchain networks is permanent and cannot be deleted.

Data Deletion Request

If you would like to request the deletion of your personal data from our system, please send an email to support@chainless.finance with the subject “Data Deletion Request”. Be sure to send the email from the address associated with your account so we can verify your identity.

Once your identity is verified, we will confirm receipt of your request and begin the process of deleting your data from our conventional systems, which may take up to 30 days.

You will receive an email notification once the deletion is complete, except for data stored on the blockchain.

A Note on Blockchain Data

Blockchain data is immutable. Therefore, any personal data recorded on the blockchain as part of our service will remain unchanged.